Technical Support Engineer at Swift Networks Limited


Swift Networks Limited is a facilities-based telecommunications providers supplier. The firm was based in 2002, since inception, Swift Networks has invested closely in “next generation” networking applied sciences to construct a multi-service community platform. Due to fast enlargement, we’re in search of a certified candidate to fill a artistic technical place as we hope to take care of our standing because the main broadband connectivity providers supplier in Nigeria. Uniquely, the work setting provides a first class situation with a really enticing remuneration package deal.

We are recruiting to fill the place beneath:

Job Title: Technical Support Engineer

Location: Nigeria

Job Description

  • Due to fast enlargement we’re in search of a certified candidate to fill a technical / business place as we keep our standing because the main broadband connectivity providers supplier in Nigeria.

Key Responsibilities

  • Manage incidents, reply to requests for technical help in particular person, by way of telephone & e-mail
  • Ensure set up, upkeep and troubleshooting is carried out inside agreed SLA.
  • Responsible for resolving issues on sign power, sign to noise ratio and related parameters in accordance to the corporate’s authorised commonplace.
  • Inform supervisors of recurring issues
  • Carry out periodic preventive and corrective upkeep on eNodeBs, transmission hyperlinks, routers and switches on the networks
  • Carry out alignment of microwave radios on the community
  • Respond swiftly to alarms inside acceptable SLA and rectification of faults on websites at varied degree.
  • Configuration and backbone of all eNodeB/Transmission exterior alarms like VSWR, LOS, LOF, hyperlink degradation, cell unavailable, and so on.
  • Monitoring, inspection and acceptance of recent websites and making certain 100% compliance with the corporate’s specification
  • Maintain complete information of all transmission hyperlinks, energy tools, BTS and spare components on web site
  • Monitors and coordinates all active and passive actions on eNodeB websites.
  • Analyze root explanation for outages with the goal of driving improved availability on the community.
  • Plan and implement each active and passive improve on the community to fulfill the client’s want.
  • Inspects and supervises vendor’s accomplished jobs to firm’s specification
  • Collation and submission of periodic/job completion experiences as at when due
  • Ensuring compliance with the client’s SLA and KPI at all times.
  • Ability to configure routers (Cisco/Huawei) and switches
  • Responsible for supporting post-sales buyer exercise remotely and on-site
  • Responsible for finishing up detailed Site Survey & keep correct documentation
  • Promptly examine, resolve & report any incidents, errors, occasions or deviations.

Job Requirements
Essential Attributes:

  • Proficient in WiFi, WiMAX, eNodeB, TCP/IP, WLAN, Ethernet, LAN, WAN, Device/Network degree Troubleshooting, Computers (OS & Application Level), Analytical, Internet and Tech savvy, Customer Focused and Team Player.

Desired Attributes:

  • Relevant trade expertise in dealing with telecommunication tools.

Qualifications

  • BEng/B.Sc/B.Tech in Electrical & Electronics Engineering, Computer Engineering and/or Computer Science, Physics/Electronics or some other related fields with a grade of at the least 2.1

Desired Experience:

  • 1 to three years telecommunication expertise.

Working Conditions and Benefits

  • Uniquely, the work setting provides a first class situation with a really enticing remuneration package deal.

Application Closing Date
Not Specified.

How to Appy

Interested and certified candidates ought to:
Click here to apply online


Note:
Qualified and candidates ought to please connect an up to date CV whereas sending of their purposes.



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