When you go to the Contact Us web page on Sprint’s web site, or lookup the corporate on Safari, Search, Apple Maps or Siri, you may join with an agent by tapping on the Messages icon. If you may have the My Sprint Mobile app put in, Business Chat can faucet into it to help authenticate your account. One of the benefits of Business Chat, past having to maintain a browser tab open on your dialog or keep on the cellphone, is you can proceed talking to reps at a later time if it is extra handy for you.
Business Chat continues to be in beta, and you should utilize it on units working iOS 11.three or larger. Sprint joins a number of companies that help it, including T-Mobile, DirectTV Now, Dish, Vodafone, Wells Fargo, West Elm and Salesforce.